• At least 6 months' work experience in customer support/technical support
• Experience in shipping, warehouse, parts order/creation delivery is a plus
• Good in oral and written Nihongo and English languages
• Familiar with CRM tools such as Oracle Service Cloud, GMD CRM, Zendesk etc.
• Must be able to monitor, escalate and translate
• With working knowledge with ticketing management

• At least 6 months' work experience in customer support/technical support
• Experience in shipping, warehouse, parts order/creation delivery is a plus
• Good in oral and written Mandarin and English languages
• Familiar with CRM tools such as Oracle Service Cloud, GMD CRM, Zendesk etc.
• Must be able to monitor, escalate and translate
• With working knowledge with ticketing management

#mandarincsr #mandarinhelpdesk #mandarinfukienopportunity #mandarintranslation #phhiring #startasap #dayshift #bilingualmandarin

• Real time check of CC/BS.
• Monitoring and answering customer charge back payments.
• Monitor daily incoming PayPal cases and analyze the reason of disputes.
• Answering Skype requests such as team queries, customer follow-ups, real-time approvals. Provides support regarding PayPal payments.
• Identify fraudulent transactions and suspicious accounts.
• Serves as accounting department assistants for refund follow ups payments.
• Sending email to bijeesh & Requests to Block Zip codes WP RFI Fraud Charge backs.

• Advertise open positions and promote job vacancies using various recruitment methods.
• Collaborate closely with the sales team to stay updated on the client's requirements and day-today updates.
• Follow up with candidates after their application and interview to provide feedback and
• Build a database of qualified candidates for future job openings according to their skill sets and
• At least 1-2 years of extensive working experience in the related field

Skills & Experience Required:

Position requirements:

• 3-5 years of experience in B2B sales and business development offering HR services and/or solutions, ideally with recruitment
• Excellent presentation, organizational, negotiation, verbal and oral communication skills
• Preferably with an established active network of connections in the Information Technology and Business Process Management sector.

#phhiring #accountsalesexecutive #leadgeneration #salesexecutive #businesssales #b2b

Position requirements:

• 3-5 years of experience in B2B sales and business development offering HR services and/or solutions, ideally with recruitment
• Excellent presentation, organizational, negotiation, verbal and oral communication skills
• Preferably with an established active network of connections in the Information Technology and Business Process Management sector.

#phhiring #accountsalesexecutive #leadgeneration #salesexecutive #businesssales #b2b

Requirements:

• Customer service oriented
• Strong organizational ability in a fast-paced environment
• Strong interpersonal and communication skills, including excellent written and verbal.
• Ability to multitask, prioritize, and remain calm under pressure.
• Reliable, self-motivated, flexible.
• Strong attention to details.
• Proficient in working with MS word, Excel, and Power point.

#phhiring #customerservice #outboundcalls #CSR

• Customer service oriented
• Strong organizational ability in a fast-paced environment
• Strong interpersonal and communication skills, including excellent written and verbal.
• Ability to multitask, prioritize, and remain calm under pressure.
• Reliable, self-motivated, flexible.
• Strong attention to details.
• Proficient in working with MS word, Excel, and Power point.

#phhiring #customerservice #outboundcalls #CSR

· At least High school diploma or equivalent; further education or relevant certifications are a plus.

· Experience in BPO (Mortgage and Finance accounts) is a plus

· Excellent verbal and written communication skills

· Excellent problem-solving skills and the ability to think critically in high-pressure situations.

· Strong ethical character and professionalism in handling customer interactions.

· Proficiency in using computer systems and navigating various software applications.

· Detail-oriented with accurate data entry skills.