• At least 5 years of experience.
• Proven experience in load testing web-based applications
• Analyze, report, and present performance test results to stakeholders.  
• Creation of a performance test plan, test strategy after reviewing the requirements 
• Execution of the performance test plan, and follow-up  
• Document test processes 
• Communication skills and a detail-oriented approach to problem-solving 
• Proficiency with load testing tools such as JMeter, LoadRunner, or similar technologies

Compétences essentielles:

• Bachelor's degree in business administration, management, or a related field.
• Minimum of 5 years of experience in team management roles within the BPO industry.
• Proven ability to manage and motivate teams, ensuring exceptional performance and results.
• Proficiency in using MS Office suite, especially MS Excel.
• Experience with CRM tools such as Zoho, HubSpot, Salesforce, etc.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Dutch, French, and English languages.

• Proficiency in email marketing techniques, design principles, and industry best practices (preferred).
• Experience with email marketing software is advantageous.
• Basic knowledge of email template design and competence in Adobe Photoshop or similar design software (desirable but not essential).
• Self-driven and capable of independently following email campaign requests, using provided assets to create captivating, well-designed emails.
• Strong computer literacy with the ability to quickly learn and adapt to new software tools.

Essential:

1. Education: Must be a graduate of BS in Marketing, Communications, Journalism, or a relevant related field

2. Exceptional English Skills: Native English speakers are preferred, and non-native speakers should demonstrate near-native proficiency.

3. Proven BPO Proposal Writing Experience: 5-7 years of relevant experience in a similar role within the BPO industry, with a strong portfolio showcasing past proposals and sales support materials.

• Excellent understanding of JavaScript including the OOP concept and how DOM works.
• Thorough understanding of React.js and its core principles  
• Prior experience with popular React.js workflows (such as Flux or Redux)  
• Prior experience with data structure libraries (e.g., Immutable.js)  
• Familiarity with RESTful APIs  
• Familiarity with HTML / CSS  
• GIT experience  
• Knowledge of modern authorization mechanisms, such as JSON Web Token 
• Familiarity with modern front-end build pipelines and tools  

• Proven experience in load testing web-based applications
• Analyze, report, and present performance test results to stakeholders.  
• Creation of a performance test plan, test strategy after reviewing the requirements 
• Execution of the performance test plan, and follow-up  
• Document test processes 
• Communication skills and a detail-oriented approach to problem-solving 
• Proficiency with load testing tools such as JMeter, LoadRunner, or similar technologies
• Basic knowledge in scripting languages: Python, SQL

• 8 years of professional experience with at least 4 years managing and building compliance strategies and audits.  
• Experience working in a global organization.  
• Have experience establishing Compliance procedures and structures and building a team from ground up.  
• Proficient with ISO 27001:2013 and GDPR.  
• Familiarity with PCI DSS, HIPAA, SOC2 and other compliance standards.  

• At least 3 years of experience in recruiting for roles such as but not limited to Software engineers, developers, QA analysts, DevOps Engineer, Network Engineer, etc.
• Full knowledge of the recruitment process (including job posting, phone interviewing, job interviewing and regular communication with candidates and hiring managers)
• Ability to mentor junior recruiters on best practices, etc.
• Has experience in analyzing demands, targets, and run rates.
• Strategic skills in utilizing mainstream and below-the-line sourcing channels.

Qualifications: