• At least one (1) year insurance background
• Proficient in MS Office
• Strong organizational and administrative skills
• Good communication skills, both written and verbal
• Strong organizational and administrative skills
• Ability to multitask and work in minimal supervision

• At least 2 years of customer service and technical support experience
• Has a background in sales, particularly in selling home appliances
• Familiar with Philippine Standards on Warranties
• Has an average Tagalog/English communication skills – Bisaya is a plus
• Amenable to work in BGC
• Open for a Dayshift schedule and on weekend shifting schedule.
• Can start as soon as possible

• Demonstrable experience managing large social media accounts
• Experience managing paid ad campaigns on Facebook, Twitter, YouTube
• Knowledge of creating social media posts and how to edit and post content
• Able to use Google workspace and other online team working tools
• Interest or experience with crypto is highly desirable
• Creative, self-starter, and happy to take responsibility and ownership of performance

• Has more than 3 years of experience in understanding CRM with demonstrable experience in Apex, Visualforce, LWC, and integration
• Has a good understanding of front-end development and associated technologies (HTML / CSS / Javascript)
• An understanding of Agile frameworks and change management practices
• Excellent documentation and English communication skills
• A team player who builds relationships based on trust and can work cooperatively
• In possession of a growth mindset
• Strong business acumen and commercial awareness

• Basic written and verbal communication skills.
• Organisational Skills & Attention to detail
• Basic Administrative skills

KNOWLEDGE

• General road construction, timeframes, and procedures
• Council and Other Stakeholder permits & procedures
• Australian Standards & Relevant Codes of Practice

QUALIFICATIONS

• Construction Induction Card (CPCCWHS1001A)
• Prepare Work Zone Traffic Management Plan (RIICWD503E) Desired

• Fluent in English and Spanish/Bahasa; added other language(s) is a plus
• Minimum 1 – 3 years experience in customer service, preferably in Fintech, Finance, or E-commerce industry.
• Ability to work on weekends and on shifts.
• Hands-on experience in using a variety of communication channels such as phone, email, live chat, Facebook, etc.; working knowledge of Zendesk, Intercom or Slack is a plus;
• Possess great customer service and “can-do” attitude; be the users/customers advocate to resolve their cases.

• At least 6 months of being a Customer Service Representative supporting clients through chat or email in a BPO industry
• Strong written and English communication skills
• Able to prioritize competing workloads to ensure that tasks are actioned in the appropriate order
• Being able to adapt to change
• Able to understand issues from a customer’s perspective when addressing issues
• Needs to be a team player as the environment is quite fast-paced and dynamic

• Minimum 3+ years experience in CRM and / or consulting implementation in a BPO environment
• Experience working on sales related projects (e.g. e-commerce, quoting and ordering systems, pipeline management
• Must have worked in large transformational CRM projects
• Must have experience in managing people and client relationships
• Deep knowledge and thorough understanding of project management tools, methodologies and best practices
• Proficiency in using MS Excel

• Position requirements: 
• Effective communication skills that create an emotional connection with the customer
• Strong customer service abilities
• Ability to provide a proactive support
• High analytical skills
• High attention to detail
• Ability to multi-task, prioritize, and manage time effectively
• Qualifications
• Bachelor’s degree or College Undergraduate
• Must have excellent communications skills (Verbal and Written)
• At least 6 months to 1 year of solid Customer Service experience
• Familiar with Omnichannel CRM systems and practices
• Knowledge of the insurance investment business as an asset is a plus but not a requirement
• Proficient in MS Office Applications (Word, PowerPoint, and Excel)
• Willing to work onsite and amenable to working on a Rotational shifting schedule
• Work Setup: Onsite/ BGC Taguig City

  Work Schedule: Rotational Shift (No Fixed Rest Day)

• Has 3-5 years; experience in NetSuite environments
• Knows how to read and write Netsuite scripts
• Knows how to create SCA customizations/extensions
• Is detail-oriented with good follow-through skills
• Has strong analytical and planning skills
• Has good communication and presentation skills
• Has excellent problem-solving skills and a positive, can-do attitude
• Willing to learn a wide range of products and technologies