Service Delivery Consultant | Business Analyst
- Main point of contact for production support and consulting while maintaining a good relationship with our client.
- Analyze clients’ problems and concerns in order to provide them with efficient and timely solutions.
- Establish and maintain a network at the clients’ various levels, including management, and be considered as a trusted adviser by them in order to establish a long-term mutually beneficial relationship.
- Deliver onsite/remote consultation and assistance on a wide range of topics, as well as engage on issues in new areas of expertise to provide ad-hoc answers and solutions.
- Coordinate closely with other team members on a local or global level to ensure efficient solutions for the clients.
- Initially attend training and coaching sessions to become a generalist
- Will be based in Manila and will be required to work on weekends/Public Holidays from time to time. Working extended hours might also be required on some occasions. Visiting our clients (local and international) or head office in Denmark may be required from time to time
- 3 years of experience in the financial sector in front-to-back-office operations within asset management, insurance, superannuation funds, funds management or custodian.
- Graduate of Finance, Economics or any related course
- Knowledge or high interest in financial issues - theoretical as well as practical.
- Excellent analytical skills and will be able to work in a systematic manner
- Must be skilled in managing and prioritizing multiple tasks at once
- Must be service-oriented and be able to perform well under pressure
- English language proficiency (spoken and written)
- Excellent interpersonal skills
About Eastvantage
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.