Senior Financial Data Operator | Permanent | Fulltime
Key Accountabilities:
- Executes all daily service deliverables in terms of collecting, composing, controlling and distributing financial instrument data according to effective client SLAs
- Execution of all quality checks part of the service scope and strict adherence to existing runbook(s) as well as data quality and governance frameworks and conduct first data analysis in case of unexpected data behavior
- Resolve all data questions, service requests and requested audit support raised by clients in a timely and professional manner to ensure customer satisfaction and SLA compliance
- Perform all necessary tasks to comply existing operational risk frameworks (e.g. Sarbanes–Oxley Act (SOX), Risk and Control Engine (RACE) etc.)
- Proactively support and contribute to continuous improvement of operational processes (with predominant focus on manual processes and/or high-risk areas), data quality checks and system functionality
- Work with local/regional clients to identify specific requirements, special data treatment or any other client demands which need to be delivered as part of the service scope
- Perform continuous know-how exchange between the different Data Operations teams in terms of processes, incidents, documentation or other open topics to avoid know-how silos/gaps and assure service level consistency
- Monitor and report any kind of issues along the data supply chain including but not limited to interface issues, missing data files or interrupted business processes and trigger the necessary resolution processes to ensure service delivery continuation
- Maintain documentation in terms of business processes, functional descriptions, operational runbooks or other manuals to ensure information transparency and enable know-how transfers
Position requirements:
- MUST HAVE: Experience with data vendor feeds (Bloomberg, IDC, Reuters, etc.) and display products, 5-7 years
- MUST HAVE: Deep knowledge of traditional and non-traditional financial instruments and markets including structured securities, especially complex instruments like ABS/MBS, index linked bonds, and syndicated loans.
- Bachelors degree or equivalent in finance or engineering
- Solving master and reference data issues based on exception handling, 4-5 years
- Applying operational data management and data governance, 2-3 years
- Process design and engineering experience, 1-2 years
- Process Management Experience, 1-2 years
- Requirements engineering and data modelling experience, 1-2 years
- Experience with EDM platforms, 4-5 years
- Experience with service request systems or any other similar ticketing tool, like HPALM, Service Now, etc., 4-5 years
About Eastvantage
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.