OPERATIONS BUSINESS PARTNER | BGC, Taguig / Ortigas Pasig
- Salary range: 80K - 90K
- Work Set up: On site
- Location: BGC or Ortigas Schedule: flexible (M-F)
- Employment Type: Permanent
- Benefits: HMO on Day 1 with 1 free dependent upon reg, NSD, PTO credit and PH Holidays
ECC
As the Financial Business Partner, you are expected to act as the lead point of contact for all matters about the financial account portfolios - finance and general accounting. You act as the client advocate to ensure that processes and policies for your respective accounts are aligned and implemented.
Key Responsibilities:
- Daily planning and assigning of work to direct reportees
- Training, development and managing of performance of the team
- Managing and reviewing operational reports (ex. client scorecards and metrics management)
- Creating and maximizing client relationship and outputs
- One on one with direct reportees
- Best practice implementation across direct accounts
- Responsible for taking small to large, company-wide, high-demand programs/projects from conceptualization through final implementation and go-live
- Provides overall communication and collaborate with all areas affected by the program / project including cross-functional partners, business sponsors, and vendors
- Drive prioritization of business requirements and roadmap
- Partner with both technical and non-technical peers to execute on work throughout the project lifecycle
- Own the program schedule, task assignments, and lead schedule progress - from large phases through to detailed tasks, including understanding and managing dependencies
- Become a trusted partner with the business and accepted into the business team’s inner circle of influence
- Understand operational issues and opportunities (business processes) and help drive technical solutions to scale business operations and ensure compliance
- Bachelor's degree in any related field.
- At least 3-4 years of experience in an operations management role, with a focus on people management, client management, and data analysis.
- Proven ability to manage and motivate teams to deliver exceptional results.
- Strong communication, negotiation, and interpersonal skills.
- Excellent problem-solving and analytical skills, with the ability to analyze complex data and make informed decisions.
- Demonstrated experience in developing and implementing operational strategies that drive productivity, quality, and efficiency.
- Familiarity with project management methodologies and tools.
- Ability to work under pressure and in a fast-paced environment, with a commitment to meeting deadlines and achieving targets.
- Experience in working with clients to ensure their expectations are met or exceeded.
- Knowledge of relevant laws, regulations, and standards related to business operations.
- If you are a highly motivated and results-driven individual with the necessary qualifications and experience, we encourage you to apply for this exciting opportunity to lead our operations team to new heights of success
About Eastvantage
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.